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Posted onTrustindex verifies that the original source of the review is Google. Anthony was the technician that came out today, he was very nice and explained everything well and fix my treadmill.Posted onTrustindex verifies that the original source of the review is Google. Anthony was a great help! The repair was fast and caused me no trouble at allPosted onTrustindex verifies that the original source of the review is Google. My technician, Anthony was great to work with. He made sure to go through the issue throughly with me as well as communicated with the vendor of my product. Management kept me informed at all times when I could expect my parts as well as providing prompt appts. I was so pleased with the service I received from this business. They went above and beyond to help resolve the issue with my machine and I was also impressed with the quality and professionalism of the customer service provided. I will definitely be using their service again in the future Happy Customer 👍🏼Posted onTrustindex verifies that the original source of the review is Google. I use the treadmill almost everyday so it's very important it works properly. When the belt started to wear and fray on the sides we called a number of companies about servicing the treadmill. Angel, from Novo Gym Repair was the first to call back. He was very helpful and even helped me order a new belt online. Once the belt was delivered to my house, I called back and he set an appointment which was convenient to my schedule. Anthony arrived at my house on time and was super nice the moment he showed up. He quickly removed the outer portion of the treadmill and had the new belt on rather quickly. He cleaned and used a vacuum around the motor and the interior since there was a lot of dust. Once the belt was on he showed us how he makes the belt center and how we can fix it if it becomes off center. He also showed us how to know if the belt is tight enough and finally how and when to oil it for best results. It was a great experience and the price was also less than the other companies I had called. I will be using them for my treadmill needs moving forward. Ron Mar Vista, CAPosted onTrustindex verifies that the original source of the review is Google. Anthony was great, he assembled our rowing machine quickly and was very neat. He was very personable and friendly. He was on time and his price was very reasonable. We highly recommend him if you’re looking for someone reliable and professional.Posted onTrustindex verifies that the original source of the review is Google. Highly recommend their services! Everything from booking the appointment, to the actual service itself, was efficient, quick and excellent. Angel and Monica were very responsive to my queries and requests, and Anthony provided amazing work. He arrived during the window time provided, and was professional, friendly and courteous. Used Novo Gym repair for both repair of an old treadmill, and maintenance of a new one. Will definitely utilize their services again for maintenance of my Horizon treadmill. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Anthony was very friendly, communicated well, worked fast and efficiently! I definitely recommend him!Posted onTrustindex verifies that the original source of the review is Google. I’ve used this company for the past couple of years and they are my go to gym repair company. The team is amazing and so helpful.Posted onTrustindex verifies that the original source of the review is Google. Novo Gym Repair was a great help! Very fair with everything. Was able to help without trying to make the problem worse to make money. Thanks again would much recommend !
